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Unformatted text preview: Running head: VOIP 1 VoIP Stephen D, James IT-242 John Tinney July 3, 2011 University of Phoenix (Axia College) VOIP 2 VoIP I am going to present the case of a corporation, Legal Services for New York (LSNY), which adopted a VoIP solution for its telecommunications requirements. As part of the analysis, it will explain why LSNY determined that it needed a VoIP service, what criteria it used to select a service provider, what advantages the organization derived from adoption VoIP, and how the service improved the organization’s operations. Each year, LSNY provides civil legal services to over 25,000 low-income people in the New York City region. In 2005, the company had over a dozen offices spread throughout the city and was in the process of opening three additional locations. During that time, each office handled its own independent key system. John Greiner, the CTO of LSNY determined that a VoIP system was in need in order to restructure the company’s telecommunication systems so...
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This note was uploaded on 01/25/2012 for the course UOP uop taught by Professor Jones during the Spring '11 term at University of Phoenix.
- Spring '11