mhso-sec1C_2 - The Health Care Environment and Its...

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The Health Care Environment and Its Stakeholders: David H. Peters 1 Section C Elements of the Strategic Management Process 2 Assessing the Environment: The Right Tool for the Job The French Army Knife
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The Health Care Environment and Its Stakeholders: David H. Peters 2 3 Tools to Assess the Environment 1. S trengths, W eaknesses, O pportunities, T hreats (SWOT) 2. Stakeholder analysis ± Others ± Market assessments ± Rapid (rural) appraisals ± Critical player analysis 4 SWOT Analysis External Aspects Weaknesses To be eliminated Internal Aspects Threats To be neutralized Strengths To be increased Opportunities To take advantage of + - ± Notes Available
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The Health Care Environment and Its Stakeholders: David H. Peters 3 5 Setting priorities ... • Which stakeholder? • Whose concerns? The Stakeholders ± Who are stakeholders in a health care organization? ± Patients / clients ± Communities ± Suppliers (e.g., medicines, equipment) ± Health providers (colleagues, competitors) ± Employees ± Medical chief ±
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