Mgt%203200%20-%201%20Operations%20and%20Productivity%20%28post%29

Mgt%203200%20-%201%20Operations%20and%20Productivity%20%28post%29

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© Copyrighted 1 Map Operations and Productivity Operations Management (OM) Products vs. services Productivity OM definition OM importance Importance of services Critical decisions Labor, capital, mgt History
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© Copyrighted 2 Objectives 1-1. Define Operations Management (OM). Provide an example of OM, including inputs, outputs, resources, and transformation. 1-2. List and clearly describe reasons why OM is important 1-3. Recognize the critical decisions of OM that we will study in this class 1-4. Recognize important events in OM history and their impacts on OM practice 1-5. List and describe key differences between producing products and services 1-6. Describe the importance of services to the US economy 1-7. Define, calculate, and interpret productivity 1-8. Explain how labor, capital, and management affect productivity
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© Copyrighted 3 Operations Management (OM) OM Resources equipment, facilities, inventory, employees Transform make product/service Inputs raw materials, components
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This note was uploaded on 01/25/2012 for the course MGT 3200 taught by Professor Moodie during the Spring '08 term at Kennesaw.

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Mgt%203200%20-%201%20Operations%20and%20Productivity%20%28post%29

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