Mgt%203200%20-%204%20Stat%20Process%20Control%20%28post%29

Mgt%203200%20-%204%20Stat%20Process%20Control%20%28post%29...

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Unformatted text preview: © Copyrighted 1 Map Statistical Process Control Process Capability SPC X-bar, R charts Cpk Six Sigma Problem indications on control charts © Copyrighted 2 Objectives 4-1. Describe the approach of statistical process control (SPC) 4-2. Describe the difference between natural and assignable variation 4-3. Calculate control limits for an X-bar chart and interpret the chart 4-4. Calculate control limits for an R chart and interpret the chart 4-5. List problem indications on control charts 4-6. Describe how Cpk evaluates process quality 4-7. Calculate and interpret Cpk for a given problem 4-8. Explain how Six Sigma ensures conformance to customer specifications © Copyrighted 3 Quality Quality measurement Expectations can be vague (esp. services) Statistical Process Control (SPC) Chance/Natural variation vs. Assignable variation Charts Variable (interval or ratio) measures track product/service parameter X-Bar Chart mean/average R-Chart...
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This note was uploaded on 01/25/2012 for the course MGT 3200 taught by Professor Moodie during the Spring '08 term at Kennesaw.

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Mgt%203200%20-%204%20Stat%20Process%20Control%20%28post%29...

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