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MGT 405 Syllabus - Management 405 Labor Relations and...

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Management 405 Labor Relations and Conflict Management Fall 2011 Syllabus Instructor: Dr. Joshua L. Schwarz Office: 2013 Farmer Hall Phone: 529-4215 E-mail: [email protected] Office Hours: Tuesday and Thursday 11:00 – 12:15 and by appointment. Course Objective: Management of conflict in the workplace is the central theme of this course. The primary focus in the exploration of this theme is on conflict arising in the relationship among employees and between employees and their employers. We will come to understand the types of decisions or policies that typically result in workplace conflict. Various alternative methods for making employee relations decisions are discussed along with their pros and cons. One of those alternatives, unionization and collective bargaining, will be examined in sufficient depth to give students a basic grounding in this important topic. In addition to gaining an understanding of the nature of workplace conflict, students will gain practical knowledge of and practice in several important dispute resolution techniques. Students will learn to understand their own and others' conflict management style and have several opportunities to engage in negotiations, both individually and in groups. Students will also get an opportunity to practice resolving employment related disputes through mediation and arbitration. After completion of this class, students will have the ability to establish dispute management techniques in their future workplaces. Required Text: Custom Published Textbook called “Management,” which contains selected chapters from Jonathan Budd, Labor Relations: Striking a Balance and Lewicki, Saunders, Barry and Minton, Essentials of Negotiation. (McGraw-Hill, 2011) ISBN-13: 978-1-121-16986-9. This book is ONLY available at the University bookstore. All readings and cases that are not in this book are posted on the course niihka site and available for purchase at the Oxford Copy Shop. On line newsletter from Cornell University “Workplace Issues Today.” Subscribe to this daily service by going to the website: http://www.ilr.cornell.edu/library/wit/ At least read the abstracts daily. This daily newsletter frequently (although not exclusively) focuses on newspaper articles about conflict in the workplace that results in strikes or litigation.
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