Process Flow Analysis: William J. Ward, Jr., MBA1Process Flow AnalysisWilliam J. Ward, Jr., MBAJohns Hopkins University2W. Edwards Deming±“In any process, reducing variability in that process ultimatelyleads to lower cost. . . .”3Process Flow Analysis±To increase productivity±To improve outcomes±Examines clinical and administrative processes±Who, what, when, where, why, and how±Can be tied to benchmarking4Process Flow Analysis±Flow charting technique±Charting processes, not departments±Visual depiction of work process±Sequencing and location of work±Value added±Supports standards setting5Example Process Flow6Starting PointEnding Point Example Process Flow
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