Business Processing Reengineering Of The United States Military Entrance Processing Command

Business Processing Reengineering Of The United States Military Entrance Processing Command

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Business Processing Reengineering Of The United States Military Entrance Processing Command (Usmepcom) Managerial Applications of Information Technology (IS535) Business Processing Reengineering of the United States Military Entrance Processing Command (USMEPCOM) G Francis T Keller Graduate School of Management DeVry University November 2010 Index ITEM Page Definition 3 Brief background: United States Military Entrance Processing Command (USMEPCOM) 3 Current Business Issues 5 Proposed Solution 6 Recommendations for the Executive Committee 7 Reference List 11 Definition: BUSINESS PROCESSING REENGINEERING: “The radical redesign of business processes, combining steps to cut waste and eliminate repetitive, paper-intensive tasks in order to improve cost, quality, and service and to maximize the benefits of information technology.” [1] Background:
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United States Military Entrance Processing Command (USMEPCOM) has the responsibility of qualifying individuals for service who want to join the military in accordance with Federal law and the Department of Defense (DoD) accession standards and standards established by the Armed Forces (U.S. Army, U.S. Marine Corps, U.S. Navy, U.S. Marine Corps) and U.S. Coast Guard, known henceforth as Services. Recruiters, for the individual Services, contact (or are contacted by) civilians who are willing to undergo aptitude testing and a full medical examination and submit to background and behavioral conduct checks in order to join the United States Military. The Recruiters take the individuals to a Military Entrance Processing Station (MEPS) for applicant qualification processing. If qualified, the Applicant will have the opportunity to enlist in to one of the Services and Ship to Basic Training. “USMEPCOM’s span of Command and Control is a Headquarters, two Sectors (East/West) and 65 Military Entrance Processing Stations (MEPS) located throughout the United States and Puerto Rico. In a MEPS, applicants are grouped together as they follow a linear process from one sub- station to the next. This batch and linear process results in significant queue times for the applicants. Often the recruiter personally delivers the applicant to the MEPS and retrieves him/her at the end of the processing day, impacting the recruiter’s productive recruiting time.” [2] In accordance with the USMEPCOM’s Business Intelligence Data Analysis, In Fiscal Year 2006 (FY06) USMEPCOM received approximately 536,000 individuals who started the accession process by taking an aptitude test to identify which job they are best suited. If the Applicant passes the aptitude test, a series of medical tests and examinations would be conducted on the Applicant to determine their physical ability to perform tasks that may be required to perform by their Service. If the Applicant passes the medical tests, the Applicant will be fingerprinted and FBI background checks will be conducted along with local law enforcement agencies. If the Applicant is found to be
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Business Processing Reengineering Of The United States Military Entrance Processing Command

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