ch 14 & 15

ch 14 & 15 - CHAPTER14: IMPLICIT THEORIES AND...

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Unformatted text preview: CHAPTER14: IMPLICIT THEORIES AND CONFLICT RESOLUTION CHAPTER15: PERSONALITY AND CONFLICT By, Jennifer Porter Jamie Mei Yee Lim Tenzin Lama CHAPTER 14 Implicit Theories and Conflict Resolution Malleability of human qualities Those who hold an Entity theory believe that human qualities are fixed that they know someone based on identifying the fixed traits they possess Those who hold an Incremental theory believe that human qualities are malleable and can be developed. that they know someone through understanding their psychology-their needs and goals, their thought processes, and their culture Measuring Peoples Theories Everyone is a certain kind of person and there is not much that can be done to really change that People can always substantially change the kind of person they are Pinning Labels on People and Groups Entity Label others as good or bad or as moral or immoral, on the basis of little evidence A group and the individuals that are apart of that group share the same label Incremental Needs evidence to make such convictions Do not identify the group members as all bad Labels Dehumanize Entity Decides that they have little in common with a group that they labeled as bad. Likely to approach interactions with individuals about whom they hold negative stereotypes with an air of mistrust and, as a consequence, to behave so as to guard against bad actions by the other party By doing so they are more likely to elicit the very behavior they expect than they are to resolve conflict Incremental Doesnt assume that their interests, worries and concerns are different from others in a group that was viewed as bad Who are less likely to act toward individuals on the basis of group stereotypes Are more likely to find ways to cooperate with the other and resolve existing conflicts Indelible Labels Entity Do not merely fail to seek out information that might disconfirm their views Instead, blocks out evidence that contradicted their initial impression Incremental Pays special attention to information that challenges their existing view Updates their impressions, and holds accurate views about others, as evidence by their heightened sensitivity to both positive and negative changes in peoples behavior Summary Entity Rapid and rigid judgments of others (indv. & groups) Inability to detect change or progress in others Leads to more defensive, self-esteem boosting behavior at the expense of problem solving Serious obstacles to effective conflict resolution Incremental Leads to more tentative & flexible initial assessments Subject to revision as others change Provides more opportunities for finding common ground Leads to a more open, challenge-seeking, and learning-oriented stance I accepted his faults and didnt try to change him I tried to accept the situation and move on I learned to live with it I openly discussed the...
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ch 14 & 15 - CHAPTER14: IMPLICIT THEORIES AND...

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