Ch 29 - Multicultural Conflict Resolution and Mediation...

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Multicultural Conflict Resolution and Mediation Carlos Bernal Dorian Bernstein Jessica Rios
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Multicultural Conflict Resolution The multicultural perspective of conflict resolution interprets the conflict in a multicultural context that helps explain that conflict meaningfully in terms of causes, processes, and effects.
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Purpose/Motive or simply WHY? It benefits leaders and organizations. Leaders like: presidents, prime ministers, military leaders, in business (CEO), or managers, and shift supervisors, even professors! By understanding a range of culturally different approaches to conflict resolution, their options for resolving conflicts are increased.
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Common Ground In the business world, Americans are working overseas, and we have people from other countries emigrating to the US It’s helpful to understand how conflict is resolved differently in Western and non-Western cultures. When you find yourself in a situation where multiculturalism plays a big factor, the best thing to do is to find COMMON GROUND. The premise of multiculturalism is that we can belong to many different cultures at the same time, so somewhere within all the mayhem we should be able to find some similarities (common ground.)
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This note was uploaded on 01/26/2012 for the course COMM 150 taught by Professor Soper during the Spring '08 term at Campbell University .

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Ch 29 - Multicultural Conflict Resolution and Mediation...

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