Chapter 32 - Mediation Example A process in which...

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Unformatted text preview: Mediation Example A process in which disputants attempt to resolve their differences with the assistance of an acceptable third party. The mediator's objectives are typically to help the parties search for a mutually acceptable solution to their conflict and to counter tendencies toward competitive win-lose strategies and objectives. Example in class (Two people who work in an office are having problems with each other. Both parties agree to participate in a mediation conducted by a mediator whose sole purpose is to evoke feelings from both parties in order to come to a common ground and resolve the conflict.) Mediation Mediation Mediation Services Example • Offers disputing parties an alternative to traditional use of lawyers and the courts. • It has been argued that it should provide superior outcomes because it is based on a model of cooperative conflict, rather than the win-lose orientation of the adversarial legal system • Involves the parties directly and actively in searching for solutions to their differences rather than imposing a solution on them. Peer Mediation Programs in Elementary Schools. (Offers kids an opportunity to work out their issues with the assistance of an unbiased third party.) The Efficacy of Mediation The Efficacy of Mediation Impacts of Mediation Examples 1-Impact on Individuals 2-Impact on Relationships 3-Social Impact 1-Peer mediation programs in elementary school Peer mediation programs in elementary school . Children who have served as peer mediators as opposed to those who haven’t, have been found to have improved social skills, decreased aggressiveness and higher academic achievement 2-2-Divorce Mediation Divorce Mediation. Mediating parents are more likely than parents relying exclusively on lawyers and the courts to report an increased capacity to work together as parents and a reduction in parental conflict and therefore a better relationship with their children 3-U.S. Postal Service's implementation of a nationwide mediation U.S. Postal Service's implementation of a nationwide mediation program for dealing with employee grievances program for dealing with employee grievances . It reports a significant impact on the USPS conflict management system, including a reduction of complaint caseloads and the number of chronic complaints The Efficacy of Mediation The Efficacy of Mediation Factors Example 1-Parties can be identified 2-Parties are interdependent 3-Have basic cognitive, interpersonal and emotional capabilities 4-Have interests that are not entirely incompatible...
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This note was uploaded on 01/26/2012 for the course COMM 150 taught by Professor Soper during the Spring '08 term at Campbell University .

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Chapter 32 - Mediation Example A process in which...

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