SD0-302
SDI
Service Desk Manager Qualification
QUESTION:
224
Which of the following would be a clear benefit of mentoring?
A
QUESTION:
225
You have a new member of staff starting on the Service Desk and you are planning to spend
some time mentoring them. Which option best describes the first step you should take in this
process?
C
QUESTION:
226
In the mentoring process, what is the recommended period of time for the follow-up meeting to
be scheduled?
