Service-Desk-Manager-Qualification-(SD0-302).pdf - SDI...

This preview shows page 1 - 3 out of 5 pages.

SD0-302 SDI Service Desk Manager Qualification
QUESTION: 224 Which of the following would be a clear benefit of mentoring? A
QUESTION: 225 You have a new member of staff starting on the Service Desk and you are planning to spend some time mentoring them. Which option best describes the first step you should take in this process? C
QUESTION: 226 In the mentoring process, what is the recommended period of time for the follow-up meeting to be scheduled?

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture