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Service-Desk-Manager-Qualification- SD0-302 .pdf - SDI...

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SD0-302SDIService Desk Manager Qualification
QUESTION:224Which of the following would be a clear benefit of mentoring?A
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QUESTION:225You have a new member of staff starting on the Service Desk and you are planning to spendsome time mentoring them. Which option best describes the first step you should take in thisprocess?C
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QUESTION:226In the mentoring process, what is the recommended period of time for the follow-up meeting tobe scheduled?
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