5 - True False Customer contact tends to be much higher in...

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5. award: 10 out of 10 points TF Qu. 20 Service involves a much higher degree of. .. Service involves a much higher degree of customer contact than manufacturing.
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Unformatted text preview: True False Customer contact tends to be much higher in services. True / False TF Qu. 20 Service involves a much higher degree of. .....
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