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Unformatted text preview: Quality Management, a set of principles that create a culture of quality in an organization, in which everyone constantly thinks about improving performance. Gores efforts achieved some successes: Every year the government gave out the Hammer Award (named for the scandalous prices the Pentagon paid for hammers) to those who did the most to improve quality in government. Protecting Whistleblowers A whistleblower is a person who exposes corruption or inefficiency. As a result of blowing the whistle, some people have been demoted or fired. Congress has sought to protect whistleblowers because whistleblowers increase accountability by exposing problems. Despite the laws passed by Congress, many whistleblowers still suffer because of their actions....
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- Winter '09