Letter Writing Techniques Good and Bad News Letters Week three day six

Letter Writing Techniques Good and Bad News Letters Week three day six

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Letter Writing Techniques Written Communication in the Corporate Environment Business Communication 135 University of Phoenix Mark Watson February 6 2010 Carol Bagley The tone of any letter regardless of whether it is good or bad news must offer clarity and be self explanatory. The tone of the letter should be professional and informative, as well as positive through out, even if the letter is bad news a positive conclusion should always be included to give the reader hope for future success. The main concepts and points of the letter should be highlighted so the reader understands the intent of the letter. Writers need to keep in mind when writing a letter good or bad news that the letter constitutes as a legal document between the company and the reader. A letter reflects the communication ability of the writer as well as the company and must be written using facts. Good news letters deliver directive and positive information or message. They should be written in a direct approach presenting the good news. An introductory should be included at the start of the letter to show the intent of the letter for the reader so they understand at the start why
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they are receiving a letter from the company and the writer. In the body of the letter the writer will explain the justification of the good news, providing rational for the decision.
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