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Dessler01 - Chapter 1 The Strategic Role of Human Resource...

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Chapter 1: The Strategic Role of Human Resource Management Multiple Choice 1. The basic functions of management include all of the following except _____. a. planning b. organizing c. motivating d. leading e. staffing (c; moderate; p. 4) 2. The management process is made up of _____ basic functions. 3. Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting? a. planning b. organizing c. motivating d. leading e. staffing (a; easy; p. 4) 4. What specific activities listed below are part of the planning function? 5. Celeste spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Celeste specialize in? a. planning b. organizing c. motivating d. leading e. staffing (a; easy; p. 4) 1
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6. Which basic function of management includes delegating authority to subordinates and establishing channels of communication? 7. What specific activities listed below are part of the organizing function? a. giving each subordinate a specific task b. recruiting prospective employees c. training and developing employees d. developing rules and procedures e. all of the above (a; moderate; p. 4) 8. Which basic function of management includes selecting employees, setting performance standards, and compensating employees? 9. What specific activities listed below are part of the staffing function? 10. Which basic function of management includes setting standards such a sales quotas and quality standards? 2
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11. What specific activities listed below are part of the controlling function? a. giving each subordinate a specific task b. recruiting prospective employees c. training and developing employees d. developing rules and procedures e. checking to see how actual performance compares with standards (e; moderate; p. 4)
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