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Chapter 10 - Chapter 10 Motivating Employees and Building...

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Chapter 10 Motivating Employees and Building Self-Managed Teams
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The Importance of Motivation : 1 - The key to leadership success is motivating others to do their best . 2 - People are motivated by a variety of things : A- An Intrinsic Reward : is the good feeling you have when you have done a good job . B- An Extrinsic Reward : is something given to you by someone else as recognition for good work and include pay increase . 3 - Motivation is the drive to satisfy a need ultimately comes from within an individual .
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Early Management Studies (Taylor (: 1 - Frederick Taylor is known as the “Father of Scientific Management” and his book “Principles of Scientific Management” was published in 1911 . 2 - Taylor’s goal was to increase productivity by studying the most efficient ways of doing things and then teaching workers these methods (The One Best Way (. 3 - The way to improve productivity was to scientifically study the most efficient way to do things then teach people those methods (Scientific Management (. 4 - Three elements of this approach were: Time, Methods, and Rules of Work .
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( Taylor( Contd . 5 - Time Motion Studies break down the tasks needed to do a job and measure the time needed to do each task . 6 - H.L. Gant one of Taylor’s followers and he developed Gant Charts . 7 - Frank and Lillian Gilbreth used Taylor’s ideas in the principle of Motion Economy . 8 - Scientific Management viewed people as machines that needed to be properly programmed 9 - There was little concern for the psychological or human aspects of work .
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The Hawthorne Studies (Mayo (: 1 - The Hawthorne Studies were conducted by Elton Mayo at the Western Electric Company’s Hawthorne Plant. It began in 1927 and ended 6 years later . 2 - The purpose of the studies was to determine the best lighting for optimum productivity . 3 - The productivity of the experimental group increased whether the lighting was bright or dim . 4 - A second series of studies were conducted to see if other factors contributed to increased production. The productivity increased during each of the 13 experimental periods. When conditions were returned to their original status before the studies were started, productivity continued to increase .
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