AOF8 EstablishingCredibility - ESTABLISHING ESTABLISHING...

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Dr. Joanne E. Nottingham ESTABLISHING ESTABLISHING CREDIBILITY CREDIBILITY What You Frame, What You Frame, How You Frame, and How You Frame, and How Others Frame You How Others Frame You
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Dr. Joanne E. Nottingham 2 Effective communication requires framing and credibility. You do NOT have to be the originator of a vision in order to get credibility.
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Dr. Joanne E. Nottingham 3 2 Basic Components of Credibility Competence … is defined as “how experienced, informed, skilled, or intelligent one appears to be.” Trust … is defined as “how honest, open- minded, fair or unselfish one seems.” p. 171
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Dr. Joanne E. Nottingham 4 Believability… your evaluation Is your competence value-added? Does it have competence + expertise? Does your framing assist the problem-solving process? Do you facilitate better understanding? Is there increased quality or efficiency of the
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This note was uploaded on 01/29/2012 for the course LED 311 taught by Professor Nottingham,j during the Spring '08 term at University of North Carolina Wilmington.

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AOF8 EstablishingCredibility - ESTABLISHING ESTABLISHING...

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