Chapter02MC

Chapter02MC - a EDI b JIT c CRM d EPOD 7 feasibility means...

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Name ____________________________ Date ___________________ Chapter 2 – Multiple Choice Instructions: Circle the best answer. 1. The term ____ refers to the reasons, or justification, for a proposal. a. business opportunity b. business case c. SWOT d. feasibility 2. SWOT analysis does NOT include an analysis of ____. a. Strengths b. Weaknesses c. Options d. Threats 3. A formal way of asking for IT support is a ____. a. systems order b. systems tag c. systems path d. systems request 4. The coding of data to keep it safe from unauthorized users is referred to as ____. a. encryption b. biometric services
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c. entry controls d. locking 5. Many companies implement ____ systems that integrate all customer-related events and transactions. a. EDI b. JIT c. CRM d. EPOD 6. Using ____, a supplier uses RFID tags on each case to create a digital shipping list. The customer receives the list and scans the incoming shipment.
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Unformatted text preview: a. EDI b. JIT c. CRM d. EPOD 7. ____ feasibility means that the proposed system will be used effectively after it has been developed. a. Operational b. Technical c. Economic d. Schedule 8. ____ feasibility refers to the technical resources needed to develop, purchase, install, or operate the system. a. Operational b. Technical c. Economic d. Schedule 9. The estimated cost of a system, including ongoing support and maintenance costs, is referred to as ____. a. discretionary expense (DE) b. profit/loss analysis (PLA) c. total profitability of ownership (TPO) d. total cost of ownership (TCO) 10. The Ishikawa diagram is also called a(n) ____ diagram. a. arrow b. fishbone c. waterfall d. data...
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Chapter02MC - a EDI b JIT c CRM d EPOD 7 feasibility means...

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