Final exam study guide - Transformational 10. Chapter 11 a....

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Final Exam Study Guide Be sure to read and actually comprehend the summaries at the end of each chapter. 1. Chapter 1 a. Organizational behavior (def) b. Systematic approach 2. Chapter 2 a. Personality b. Myers-Briggs c. Type A vs. Type B d. 3. Chapter 3 a. Perception b. Locus of control c. Types of Judgment 4. Chapter 4 a. Values 5. Chapter 5 a. Motivation (def) b. Maslow’s Hierarchy of Needs c. Alderfer’s ERG Model d. McGregor’s Theory X/Theory Y e. Herzberg’s Motivation-Hygiene Theory f. McClelland’s Theory of Needs g. Equity Theory h. Expectancy Theory 6. Chapter 6 a. Stress (def) b. Symptoms c. Effects 7. Chapter 7 a. Teams vs. Individuals b. Skills of Effective Teams c. Social loafing (def) d. Team roles e. Synergy 8. Chapter 8 a. Types of teams 9. Chapter 9 a. Leadership (def) b. Trait Theory c. Managerial Grid d. Contingency Model e. Situational Leadership Theory f. Charismatic & Visionary Leadership g. Transactional vs.
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Transformational 10. Chapter 11 a. Communication Process b. Grapevine c. Rumors d. Body Language e. Barriers to Communication 11. Chapter 12 a. Strategies for Handling Conflict b. Conflict Management (def) c. Mediation d. Arbitration 12. Chapter 13 a. Bargaining Strategies 13. Chapter 17 a. TQM b. Re-engineering c. Job Characteristics Model d. Cross-training e. Work Redesign considerations 14. Chapter 19 a. Management by Objectives 15. Chapter 20 a. Driving forces of change 16. Chapter 21 a. Sources of power b. Dependency c. Sexual harassment d. Impression Management 17. Chapter 22 & 23 are short so READ them! 18. CAPS Study 19. Lecture a. Ethical Dilemmas b. Determinants of behavior c. Organizational Commitment d. Outcome-input ratio e. People dimension f. Downward communication g. BATNA...
View Full Document

This note was uploaded on 01/30/2012 for the course OLS 252 taught by Professor Dahlstrom during the Spring '08 term at Purdue University-West Lafayette.

Ask a homework question - tutors are online