Chap 16-17

Chap 16-17 - B. Benjamin Skill variety Task identity Task...

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THE HIRING PROCESS Chapter 16 B. Benjamin
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The HR Process 1. Determining the J ob to Be Filled 2. Recruiting and Selection 3. Basic Concept of J ob Design 4. Training and Development 5.Performance Evaluation 6. Programs to Retain Employees B. Benjamin
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J ob Analysis B. Benjamin Ways to acquire information for analysis Observation Method Individual/Group Interview Method Structure Questionnaire Method Technical Conference Method Diary Method
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Recruitment B. Benjamin J ob Description Written statement of the necessary components to do a job in an effective and efficient manner. J ob Specification Statement of the qualification needed to perform a job. Be aware of anti-discrimination laws Interview is the most frequently used selection process
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COMPANY POLICIES Chapter 17 B. Benjamin
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J ob Characteristics Model
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Unformatted text preview: B. Benjamin Skill variety Task identity Task significance Autonomy Feedback Understand how MPS is computed. Continuous Improvement B. Benjamin Total Quality Management When is good, good enough? NEVER Plan, Do, Check, Act Model Reengineering Rethinking and redesigning processes to add value to the organization Work Redesign B. Benjamin J ob rotation Cross training J ob enlargement Horizontal expansion on the job J ob enrichment Vertical expansion of the job Flextime Performance Evaluation B. Benjamin 3 Areas to Consider Task measurements Behaviors Traits Who should do the evaluations? Peer evaluations Your own evaluation Immediate subordinates 360-degree evaluation...
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Chap 16-17 - B. Benjamin Skill variety Task identity Task...

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