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Unformatted text preview: physical and mental abilities Outsourcing is using outside vendors to produce goods or fulfill services and functions that were previously handled in house or in country Offshoring is the relocation of business processes to lower cost locations overseas Younger workers are looking to something other than work-comes-first Part-time and temporary workers are growing because they are cheap Collaboration is replacing working alone Value risk taking and innovation 21 st century managers critical thinking creativity ability to lead change vision guide employees and organizations through changes managers must be comfortable with though decisions factors that require organizational change can come from external and internal sources...
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- Spring '06