9:8:10 - physical and mental abilities Outsourcing is using...

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9/8/10 Intro to business Relationship Management Activities to build and maintain mutually beneficial ties with customers and other parties Relationship management depends upon technology A Partnership is an affiliation of two or more companies that help each other achieve common goals Strategic alliance is a partnership formed to create a competitive advantage for both parties By 2010 the number of US workers 65 or older will reach 72 million Generation gap baby boomers Gen X and Y Technology has intensified the hiring challenge Economists predict the US labor pool could soon fall short by as many as 10 million people 2 fastest growing ethnic populations in the United States are Hispanics and people of Asian origin Blending individuals of different genders, ethnic backgrounds, cultures, religions, ages, and
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Unformatted text preview: physical and mental abilities Outsourcing is using outside vendors to produce goods or fulfill services and functions that were previously handled in house or in country Offshoring is the relocation of business processes to lower cost locations overseas Younger workers are looking to something other than work-comes-first Part-time and temporary workers are growing because they are cheap Collaboration is replacing working alone Value risk taking and innovation 21 st century managers critical thinking creativity ability to lead change vision guide employees and organizations through changes managers must be comfortable with though decisions factors that require organizational change can come from external and internal sources...
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This note was uploaded on 01/31/2012 for the course EXPOSITORY 101 taught by Professor Mr during the Spring '06 term at Rutgers.

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9:8:10 - physical and mental abilities Outsourcing is using...

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