11:4:10 - Intro to Business Motivating employees 04/11/2010...

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Intro to Business 04/11/2010 16:45:00 Motivating employees Motivation starts with good employee morale, the mental attitude of  employees toward their employer and jobs High morale=sign of a well-managed organization Poor morale shows up through absenteeism, employee turnover, strikes,  failing productivity, and rising employee grievances Some theories o Maslow o Two factor model of motivation o Expectancy and equity Maslow’s Hierarchy Maslow’s hierarchy of needs: people have five levels of needs that they seek  to satisfy A satisfied need is not a motivator: only needs that remain unsatisfied can  influence behavior People’s needs are arranged in a hierarchy of importance: once they satisfy  one need, at least partially, another emerges and demands satisfaction o Physiological needs-wages o Safety needs –retirement o Social needs-belongingness/good relationships o Esteem-recognition o Self actualization –meaningful work Nerzberg’s Two-Factor Theory Hygiene Factors job sat o Job environment o Salary o Job security o Personal life o Working conditions
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o Status o Interpersonal relations o Supervision Motivator factors o Achievement
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11:4:10 - Intro to Business Motivating employees 04/11/2010...

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