Chapter 1 - Other Notes 3 types of forces effecting...

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Chapter One – The Challenge of Organizational Communication Challenges in our complicated world Globalization : communication across the globe in international organizations Terrorism : developing communication systems to combat terrorism Climate change : communicating ways to reduce effects of global warming Changing demographics : finding good ways to communicate in a culturally diverse workplace Meeting these challenges Complicating our thinking about organizations Complicating our thinking about communication
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Unformatted text preview: Other Notes 3 types of forces effecting organizational communication • external forces (eg. national, legal) • internal forces (eg. organization culture, rules) • individual forces (eg. employee conflict) Communication styles • direct vs indirect • elaborative vs specific • personal vs impersonal • instrumental (goal oriented and sender focused) vs affective (process oriented and receiver focused) Listening styles • reflective • content oriented • active...
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