org newcomer socialization

Org newcomer - Flanagin Waldeck ORGANIZATIONAL NEWCOMER SOCIALIZATION JOURNAL OF BUSINESS COMMUNICATION 1 0.1177/0021943604263290 TECHNOLOGY USE

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JOURNAL OF BUSINES COM UNICATION Flanagin, Waldeck / ORGANIZATIONAL NEWCOMER SOCIALIZATION TECHNOLOGY USE AND ORGANIZATIONAL NEWCOMER SOCIALIZATION Andrew J. Flanagin Jennifer H. Waldeck University of California at Santa Barbara This article developsaframework for theexaminationoforganizationalnewcomer socialization,inlight of recent developments in communication and information technologies. The proposed model specifies how newcomers to organizations select and use advanced technologies to access information and facili- tate interpersonal relationships that contribute to successful organizational socialization. In view of technologicaladvancesandcurrent trends in organizations,the authors arguethat such a modelhelps to make sense of contemporary socialization processes. The model is based on the premise that accurate, appropriate, and sufficient information is crucial to newcomers’efforts to become successfully social- ized and considers how newcomers’selection and use of advanced technologies can aid in information acquisition. The authors propose a number of factors that may predict organizationalnewcomers’use of technologies toward this end, including features of their socialization experiences, individual attitudes and personality characteristics, and group and organizationalnorms with regard to technology use. The article concludes by discussing the theoretical and practical implications of this perspective for organizations and their members. Keywords: organizational socialization; assimilation; organizational communication; communica- tion and information technologies Organizational newcomers typically have high uncertainty regarding how to do their job, how their performance will be evaluated, what types of social behaviors are normative, and what personal relationships within the organization might be reduces these uncertainties, helps newcomers cultivate productive relationships at work, and ensures that individuals and organizations benefit from their working relationship (N. J. Allen & Meyer, 1990; Fedor, Buckley, & Davis, 1997; Jablin, 1987, 2001; Lee, Ashford, Walsh, & Mowday, 1992; Meyer & Allen, 1988). Conse- Andrew J. Flanagin (Ph.D., University of Southern California, 1996) is an associate professor in the Department of Communication at the University of California at Santa Barbara. Jennifer H. Waldeck (M.A.,1996,CaliforniaStateUniversity,LongBeach)isadoctoralcandidateintheDepartmentofCom- munication at the University of California at Santa Barbara who is currently working as the director of Curriculum Development for the Scher Group in Cleveland, Ohio. Correspondenceconcerningthis arti- cle should be addressed to Dr. Andrew J. Flanagin, Department of Communication, University of Cali- fornia at Santa Barbara, Santa Barbara, CA 93106-4020; e-mail:[email protected] Journal of Business Communication, Volume 41, Number 2, April 2004 137-165
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This note was uploaded on 02/02/2012 for the course COM 410 taught by Professor Jenniferwaldeck during the Spring '11 term at Chapman University .

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Org newcomer - Flanagin Waldeck ORGANIZATIONAL NEWCOMER SOCIALIZATION JOURNAL OF BUSINESS COMMUNICATION 1 0.1177/0021943604263290 TECHNOLOGY USE

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