This preview shows pages 1–2. Sign up to view the full content.
This preview has intentionally blurred sections. Sign up to view the full version.View Full Document
Unformatted text preview: Supportive-Descriptive o Uses I language Ex: I dont think that skirt shows off your curves in the right way.-Problem orientation o Identifying the problem Ex: I cant focus with all the noise.-Spontaneity o Being upfront and honest Ex: Can you help me move furniture?-Empathy o Feel what others feel-Equality o Everyone has strengths and weaknesses-Provisionalism o I dont have all the answers Conflict-What is conflict? o An expressed struggle between interdependent parties that have different views, interests, or goals, and perceive their differences as incompatible-Constructive vs. Destructive Conflict o Constructive: both/all individuals are satisfied with the outcome o Destructive: one or both individuals are dissatisfied with the outcome...
View Full Document
This note was uploaded on 02/02/2012 for the course COM 134 taught by Professor Frymier during the Fall '08 term at Miami University.
- Fall '08