chapter 7 - 1.) What is a relational climate? How is it...

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1.) What is a relational climate? How is it shaped by communication? 2.) Describe the 3 levels of confirmation - Recognition- recognizing that you exist o Ex: even walking up to someone is recognizing that they exist, saying a few words in response to what someone says “Oh, I see.” - Acknowledgement- I am listening to you, interested in what they’re saying; might not necessarily respond, can tell that you’re listening just by looking at you o Ex: “I had a really bad night last night, my boyfriend and I might break up.” “I’m sorry about that.” - Endorsement- you’re important, accepting their thoughts and feelings as valid; not necessarily agreeing with everything they say, but you’re confirming them as a person o Ex: “I can see why you’d be upset after the fight.” You can understand why they feel that way, not that the other person isn’t valid o Can also nonverbally endorse someone Ex: Nod your head, give them a hug, etc. 3.) Describe the 3 levels of disconfirmation
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This note was uploaded on 02/02/2012 for the course COM 134 taught by Professor Frymier during the Fall '08 term at Miami University.

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chapter 7 - 1.) What is a relational climate? How is it...

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