melissa - [Student's Last Name]1 Melissa La Rosa Dr. Young...

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[Student’s Last Name]1 Melissa La Rosa Dr. Young Managerial Communication 7 February 2012 Communication in your Workplace My job in the Coast Guard is to maintain the financial accounting books for my department. At my workplace I have observed firsthand both human relations and empowerment communication characteristics. Some of the basic principles of human relations are: You get treated as an individual, managers understand the feelings and emotions of all employees, and managers encourage informal and formal relations, high job security satisfactions, employees participate in decision making especially in those matters affecting their interest. Human Relations is a relationship between the manager and the employee to which the attention of social needs and participation are met to improve moral (Geraldine E. Hynes 8). The theory behind the human relations approach was the Hawthorne studies which researchers came into increase the lights in their workplace and when done productivity increased. Then researchers came back to decrease the lights and notice that productivity still increased. The conclusion was that the researchers showed personal interest in the workers they were studying and kept them informed about changes. The relationships established between researchers and the employees were quite different from that of the managers and employees in other parts of the plant. Examples I have observed in human relations communication within my workplace are, the quarterly meetings that are held with my unit to discuss the results of the Operational Analysis Survey. The survey consist of a series of questions, that gives the admiral an idea on
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This note was uploaded on 02/05/2012 for the course ECONOMICS 101 taught by Professor Dr.edmondson during the Spring '11 term at Thomas Edison State.

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melissa - [Student's Last Name]1 Melissa La Rosa Dr. Young...

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