Unformatted text preview: COMM107 Oral Communication: Principles and Practice
Steven D. Cohen Listening Important for learning, work, life Listening is active Listening doesn't just involve the ears The Listening Process on epti Rec e sag s Me Att en tio n Speaker Fe edb ac Listener
k Lis t Re ener's spo nse f nt o e nm ng g ssi eani A M Reception Hearing vs. listening Noise Recall and participation Attention Attention span Factors in concentration Motivation Difficulty Processing speed Paraphrasing Assignment of Meaning Perceiving Analysis of input Perceptual filter Selective perception Assignment of Meaning Perceiving Assigning Analysis of input Perceptual filter Selective perception Brain dominance Culture Evaluation Listener's Response Functions Memory techniques Offer feedback Store information in longterm memory Listening Influencers Speaker Message Channel External/internal variables Memory and time Purposes of Listening Discriminative listening Comprehension listening Therapeutic listening Critical listening Appreciative listening Listener Apprehension Defined as "the fear of misinterpreting, inadequately processing, and/or not being able to adjust psychologically to messages sent by others" Makes it difficult to understand, process, and remember a message Listening Isn't Easy Listening Takes Work Listening Exercise Tips for Improving Listening Suspend judgment Be a patient listener Avoid egospeak Control distractions Paraphrase ...
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- Spring '08
- Psychology, Steven D. Cohen, listening Appreciative listening