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riggio_ppt_ch08

riggio_ppt_ch08 - CHAPTER 8 Job Satisfaction and Positive...

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CHAPTER 8 Job Satisfaction and Positive Employee Attitudes and Behaviors Introduction to Industrial/Organizational Psychology by Ronald E. Riggio
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Job Satisfaction Job satisfaction consists of the positive and negative feelings and attitudes about one’s job. The global approach views job satisfaction as an overall construct. The facet approach views job satisfaction as made up of individual elements, or facets.
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The Measurement of Job Satisfaction Job satisfaction can be measured through interviews or with self-report measures. The most widely used self-report measures are the Minnesota Satisfaction Questionnaire (MSQ) and the Job Descriptive Index (JDI). The MSQ measures satisfaction with 20 job facets, including supervisor competence, working conditions, task variety, and chances for advancement. The JDI measures satisfaction with five job facets: the job itself, supervision, pay, promotions, and coworkers.
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Job Satisfaction and Job Performance Is it true that the “happy worker is a productive worker?” Meta-analyses indicate a moderate correlation between job satisfaction and performance (Judge et al., 2001). The Porter-Lawler model (1968) states that job satisfaction and performance are not directly linked, but are related when workers perceive fairness in receipt of work-related rewards.
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Organizational Commitment and Job Satisfaction Organizational commitment consists of a worker’s feelings and attitudes about the entire work organization. The most widely used measure of organizational commitment is the Organizational Commitment Questionnaire (OCQ).
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  • Fall '08
  • Aiello,J
  • Organizational studies and human resource management, Working time, Organizational citizenship behavior, Organizational commitment

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