riggio_ppt_ch05

riggio_ppt_ch05 - CHAPTER 5 Evaluating Employee Performance...

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Unformatted text preview: CHAPTER 5 Evaluating Employee Performance Introduction to Industrial/Organizational Psychology by Ronald Riggio Job Performance and Performance Appraisals A thorough job analysis is the starting point for measuring and evaluating actual job performance. Performance appraisals involve the assessment of worker performance on the basis of predetermined organizational standards. The Measurement of Job Performance One way to categorize performance is in terms of objective and subjective criteria. Objective performance criteria are more quantifiable measurements of performance, such as the number of units produced or dollar sales. Subjective performance criteria typically involve judgments or ratings of performance. The Measurement of Job Performance Concerns for a performance criterion include: Whether it is relevant to job success ( criterion relevance ). Whether the criterion contains elements that detract from the pure assessment of performance ( criterion contamination...
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riggio_ppt_ch05 - CHAPTER 5 Evaluating Employee Performance...

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