Chapter_6 - Business Management A Malaysian Perspective Oxford University Press Malaysia 2008 All Rights Reserved 6 1 CHAPTER Introduction to

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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 1
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 2 Introduction to Management CHAPTER
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 3 At the end of this chapter, students will be able to: LEARNING OBJECTIVES ± Define what is an organization. ± Describe managers and the three managerial levels in organizations. ± Describe management as a process. ± Explain the differences between efficiency and effectiveness and their importance for organizational performance.
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 4 At the end of this chapter, students will be able to: LEARNING OBJECTIVES (CON’T) ± Describe the skills needed by managers and how they differ according to managerial level. ± Explain the roles of managers in organizations. ± Describe the five types of organizational structure. ± Explain Maslow’s Hierarchy of Needs and its applications. ± Describe Herzberg’s Motivator–Hygiene Theory.
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 5 ORGANIZATION An organization is a systematic arrangement of people who work together to achieve a common purpose. There are two types of organizations: profit-oriented organization non-profit oriented organization.
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 6 ELEMENTS OF AN ORGANIZATION There are three core elements that are common in all organizations: – goals – people – structure.
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 7 MANAGERS IN ORGANIZATIONS A manager is a person who is responsible to co- ordinate, guide and supervise the work of other organizational members, to attain organizational goals. A manager’s success depends very much on his/her ability to get things done through other individuals. A manager obtains his/her authority to supervise others through his/her formal position in an organization.
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Business Management: A Malaysian Perspective © Oxford University Press Malaysia, 2008 All Rights Reserved 6– 8 MANAGERIAL LEVELS There are three managerial levels in organizations: top-level middle-level first-level (also called first-line).
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This note was uploaded on 02/03/2012 for the course IT 2010 taught by Professor Mohd during the Spring '11 term at Multimedia University, Cyberjaya.

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Chapter_6 - Business Management A Malaysian Perspective Oxford University Press Malaysia 2008 All Rights Reserved 6 1 CHAPTER Introduction to

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