Exam 1 study guide

Exam 1 study guide - Chapter 4 Topics • Values/strongly...

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Exam 1 Study Guide **Review all topics listed below as well as the chapter summary for each chapter. The summaries are not a substitute for reviewing topics. Please use class slides as a reference and the book as your primary guide for studying. Also, review this link: http://jeopardylabs.com/play/ols-252-exam-1-review2 Chapter 1 Topics Organizational Behavior Organization Systematic Study Systematic Approach Contingency Chapter 2 Topics Type A Personality Type B Personality MBTI Ability (Physical/Intellectual/Job-Fit) Classical Conditioning Operant Conditioning Social Learning Chapter 3 Topics Perception Perceivers/Target/Situation Projection Selective Perception Stereotyping Halo Effect Contrast Effect Horn Effect Internal Locus of Control/External Locus of Control Attribution Theory Consensus Consistency Distinctiveness Self-Serving Bias Fundamental Attribution Error
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Unformatted text preview: Chapter 4 Topics • Values/strongly influenced from parents • Terminal/Instrumental • Attitudes • Cognitive/Affective/Behavioral • Cognitive dissonance Chapter 5 Topics • Motivation • Maslow’s Hierarchy of Needs • Low Order Needs/High Order Needs • Alderfer’s ERG Model • Herzberg’s Motivation-Hygiene Theory • Motivators • Hygiene Factors • Theory X and Theory Y • McClelland’s Needs Theory (Achievement/Power/Affiliation) • Goal-Setting Theory • Equity Theory • Inputs/Outputs • Reinforcement Theory (Positive/Negative/Punishment/Extinction) • Expectancy Theory Chapter 6 Topics • Stress • Functional Stress/Dysfunctional Stress • Graph of stress and job performance • 3 ways to respond to stress (Avoid, Resist, Confront/Adapt) • Effects of Stress • Individual Stress Management Strategies...
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Exam 1 study guide - Chapter 4 Topics • Values/strongly...

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