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Unformatted text preview: presented rationally, simply stating the reasons why Mrs. Pruett does not deserve travel compensation. 3a) One message I would want my reader to remember is that Mrs. Pruett was given more than enough warnings that would have avoided her missing her flight, so her request to be compensated is not justifiable. The email should answer: Why does Mrs. Pruett not deserve travel compensation? What circumstances cause such a decision? How can I contact someone if I have further questions on the matter?...
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- Spring '09