B5_Hallock_Craig_WA2_email

B5_Hallock_Craig_WA2_email - To: Ms. Sandra Phillips From:...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
To: Ms. Sandra Phillips From: Ruby Pruett Craig Hallock Subject: Please issue compensation for my flight experience Dear Mrs. Sandra Phillips, On my trip from Boston to Baltimore for a friend’s wedding, my seat on the flight was given away by an employee of Logan Airport. Upon missing my flight, I was forced to purchase an additional ticket at my own expense. Due to my miserable experience at the airport, I deserve to be compensated with a flight to any location that I desire. I followed the proper flight procedure For the flight in question, I arrived to the airport at 12:30pm for a 2:15 flight. I went through security and was at my gate with over an hour of spare time before liftoff. My seat was given away despite my claims to board While waiting to get a boarding pass, I noticed that stand-by passengers were being issued tickets even though I had not been boarded. I attempted to tell an employee what was occurring but I was ignored. I was mistreated by the attendant at ticketing
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 02/06/2012 for the course SMG SM 122 taught by Professor Roberts during the Spring '09 term at BU.

Ask a homework question - tutors are online