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#1 - Today%27s Communication_Realities

#1 - Today%27s Communication_Realities - 1 Today's...

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Unformatted text preview: 1 Today's Communication Reanfies [:tnnnmnimtinn it; an art. nut a science- It enemnliafises ineunsisteneiea. in- Ieniretatinns. anti emutinnal vnrinhlet. and is greatly infleeneet‘l hy every individual’a unique frame Inf reference and liFe experience. All enlnmunim- titin. whether delivered at ween-ed. is pmeessetl thrungh t-ur internal he- liel' system. a meehanism that is eummtmly called uur ”filter.” (inmmunieatiun is alt-airs influenend by the nverwhelniing internal belief at being right: “The things 1 say are truthful and aeturate. I am ”gt-r.“ "The things 1 tin are cairn-ct. Lair. and jusfifiahle. 1 am right“ “The mnelusitins I draw are intelIii-etuallz.r sfmml. I am right“ [km-wrath; thrust n‘hu salt; think. err tit:- things difi'erently are typically i‘udgfi'd tn lie-wrung. This: eelf-fighteuus-pen‘eptinn nf always being right. mural, mauea'teT mere flawledgeahle, and an en {listens the enmmunieatiun [JPN-{HESS and creates pntentially damaging discenttects in the l'lEliL'El'Y and reeeptinn of the mtma ge. The negative impact ofptmr mmmimieafinn is everywhere. Wire: is. rbr amnimr tam! rbaflrngrfndng mt} organization tie myrmmngr? Efl'eefiwe {hmmunitufian fi EFFECTIVE GOMMUNIGATIDN stuns Hills: is hire rrtimi’rer mire t'brxffmgefliritrq et'rrfr memegr nr sfiemflinmr rem-Hee— sin}; tie Fridi'ifl' it teen“? Fif'lizcl'ive {' :mntrtnnicat‘inn Ii-qmlf it figp yrrflm'tg'r nm' druflrngg'fin’tflg l‘t't‘flT pH't'I'H-rilttlilfl' I't’i'tll'i'hflfl'tp tr.“ futilit'i'ii' firmi'i'iesf‘ lifihctit-e '(fimnmnnieatinn ll".l'1.rn' i: talu- ririmiii-r- am' reeflriigejlriu flu? in Item" ten-re? Efihffivu 'i' Ininmnnieatiun But-inning :I highly skilled t'innllttlnit'atut‘ is Iml easy. The gillttl news E! that the skiils nt' el'lL-t'tit'e enttttnnnieatimt are learned. 'I'hntigh smne uf' us are inherently,- lit-1 [1'1' emmnnnimtnrs than inherit. we all ran learn. Hint-- ever. it taltes In n h. a nriiiing sunlenl and a enninetenl teacher tn lead the nmt'ess. Innn‘inuiinilr ytatr ennnnunit-atinn skills is a particularly tinnltie en- ileaenr. Minn Fenlale, e-slit-eiallt- these [mm a ltl'iiltissiiilt:i| ltaeltgrtnimi, are emwirtt'eii nl' their men t-nnnnnninniun etnterinritt. liarlmriag l'it'lltfft.‘ sueli as these: “1:tIItagiintlt'iinnnttnit'attir.. . it's ever]. ltl'lt.‘ eise nhu has. a itrnhlem." "Mg. Imss tiriesn‘i ennnnnnieate well. Inn 1 tin." "My liners hat-e 1m ilileins in etnnnniait-ating. lmt an: me." “ I‘m title. in nl her iiet-nirtinents are hail einnnntniean irs: the}: eertatnly tltt nnt iht it as well as I." “It's nni 1115' ennnnunieatitai deliver}.- that is the pt‘t‘ll‘JICI'I'I; they inst that”: listen teel | ." "It’s me my listening skills that are the prniilein; Ihet- that“: knew hnw tn cleiit'er ennnnunit-atinn elEniteiy." Blaming. every-tine else Fur L‘tlliH‘l‘ifll‘lilfllIiflli prl‘rlllents seems n: have he— einne an American pastime. The trulh is. as: all tlenmnstrate- eat-inns strengths am! weaknesses in all aspects ul' nnr enmnmnieatinn. There. is nut tine nersnn mt planet Earth wlm tint-:5 nut neetl m increase theefl'edireness ul' his ur her euinnntniea— tiun skills. ElTeetiee emmnuniestinn is the eternal and universal challenge facing as all. UH scientific atml teeimieal liriil'essiunais experience inure mmnumiu — tinn prnhlei‘ns than thuse in ttther print-minus} Siltsulttteh‘ ntil'. }'Et it}: the very nature (if }-'r1111' Training. experitnee. anti Huh-int: respuntiihililies, gran ——F___— __ Today“. Faeeuniaue enlnntunietttinn challeng- these impacting ether iiriil'essinnals. The eniitmunieatiim ehailenges yet dressed with generalised une—siee—fits tnanil specific targeted respiinses. Let‘s hegin tn take a tleser leek at challenges facing tetiay's seientifit int Who Are Teiday": Selentit Teehaleal__Frefe_ssi_un_a_ia? ‘t'nn are nmiiahly very intelligent at signing. in'tltt'twing. at fixing things: ing and ereativity. 'iirpiealltq year I! and ynur activities and aeeninpltsin trained in math. the seienees1 and likely have shiiwn less interest in tit litieal seieiwe1 and see must tJrl wasters. ‘t’nn nruliahiy have highly e }'tl1.1r time ellit'ientiy, Ttnlt‘ jnl: tithe; eialties, chemist. tnetailtn'eisr. ph‘ft enmiaiitetl seienee disciplines snel specialist. and teehnieai fitl'llti'i‘.l'ft'r negative stereetynieal ilesetintlrm neneil-neeiceii geeit" has been eh.- Iilishntents. Yea: are a nieiniiflr ei- nur eennttnnr- and eniny seine ni'l time scales in ttiday's Ci-‘Ei'rflllfll'lgli‘t: eatieas may range frnnt Ph.D-. certificatinns me tarinns techni- plnyetl in every tnaiar itttltts‘ti'y, it- its; energy. I‘inanee1 informati- petmehetnieel, ttltltlifihiiiEJIUil1 s partatien. Tltnugh same at yea . 1risihiiity increasing every {lay an: ing at an unparalleled rare. 'The tnnnurneutal etintrilnttiel and their eeeninereasing inl'lt eeen'itmy tanner: passihiy be ml- Rider's {Dammit-attain Rea-Wee 3 5W! ti'ferftw- Fate-unique cummunic'atiun challenges that are muc‘h'nmre outflpicx fl'tan tints-“e impacting nth'er professionala. The eummunicntiun chailmgea 11ml: Face Hula}- mnnnt he mceeafiiily atl- dreetetl wifla gmerafized rmehsizc—fits-ail recummentlatiuns. The issues de- mand fipEcific targeted rcspnnsefi. Letis liegin '[L'II Hire a timer lunlt- at the mmplexity n'f the cnmmttnicatinn rhullengea facing today‘s scientific and technical professitinals. M} J31. mid}? “the Arc Today’s Scientific and Teel'tnIneLEflJieeelcnais-?_ ml News. in «mm,- {ii-'11.;- :II'I'l. Haw- a lead the Initple em ‘tilllill, an: clieiii Erich ‘t'nu are pmhalily very intelligent and make grunt living in.- inventittg, ile- ;igning‘, iinpl‘nrving, at fixing things, and bare a penchant fur pl'nhicrn Suit-r- ing and creativity. 'I'ypically, ytitrr inventory of skills is ltnuwiedgbhasatl 'fllitl jl'fllll' actitritica and accrnnpliahmenta are intellectually driven. Highly mined in math, the sciences, and mmputcr technningy, yum man: than |ilit213I have shtnvn less interest in the study Hf pfi'cl'll'ilflfl. mairilag}; nr puv Iiiicul science, and see must {if their: sulriects a9 “ttmchyrfecly'” time wastes-s. Yin] prplialilg.’ have highly cvuit’etl urganizatinnal skills and Illanagc ililcln.“ ymn‘ time cflicienlly. Yuur inii titles hate inclurlell various engineering spe- eialticstcliemiar, In'emllurgiiit. phyfiiflifil. designer, and a wide spectrum 0F Hpeciflliitid science iiiiiciplinea such at: technician, reaearclier, infunnatiun 'Hilil}; speciali-tt, aml technical cditur. ”tint: are labeled a “techie,“ and the earlier negative merentypical descriptinn pl" 1min as :1 “packet pmtectnrwwcaring Ifit pencii-necked gawk“ has lie-en uhliteraterl l1}: yuur SUEEESEEH and 'acc'pm- plifiinnenta, Tail are a member pf tine pf the fittest-grunting qegnienm at if litia' nur ccnnmny and eniny spine pf the must rapidly accelerating eanipcnsav tinn acales in «Kitty's later-{hanging organizariiins. ‘t'uuredueau'nnal qualifi- catinns may range From Ph.D.s and master'a degrees ttt specialized Ifimiiu— certificatirins {rum variants technical institutions. Pctipie like yin] are eln- pinged in evenr maiur inducer}: including aerospace, ante-motive, elem-tin— L‘E iii-ail ice, energy, finance, inFurImtt'inn, manufacturing, marine, medicine, '1; Earth pen-dchemieal, publishing, nil, 'sthware. telecommunicatinns'; anti trans—- minim" lirirtatirin,_Tht_a_13h some ufgmu mark in relative chaining, must find punt :tiienge risihility increasing eve-qr day and year value. m yum urganizatiun escaiat- ing atan unparalleled rate. iilnitra— The monumentai ctinuihutinns-pf'ecientific anti Ie'chnicei prbfes'siqnals 11'5“- the, and their ever-increasing influence on today‘s world, workpiece, anti 55, Fun mummy-cannot pcesihly be oversmted. Emir nun-abet: and influence are. ti. EFFECTIVE CDMMUNIGATIDH SKILLS grin-ting rapidly in ever}.- urganiaan'nn in the United States. tudagr. 'i'ec'l'r— nttlnpj.“ tiltit'le has added ttture than me Inillittn jtthi: It! the LTItnttIttt' since IW-i. and awarding tn the Bureau nl' Lahnr Statistics. CIWIIIIIErarEifitttl fnha are the fastest-gnnting rt-t‘t‘tlpntitmal categtary In the U}; eennnme' dis nnr eemtultn' speeds swat.r i'rnln tlnntinatinn in- manufacturing and tn— .n'al'd tnnt'e ltnnwietlge—haaed i atelieelttal and White ealiahilities. scien— tifie ill'IIl technical ttrniessinnais are trttiy ltecntning the hi1.T fish in a very hig tanni. (itnicitier the impact that scientific and teehnicaily nrtenteti enrlml'lttittt‘lfi hate [in war ecunnnn: This reality was achnttn'lmigetl litr- Inaihr int the steel: tttarltet with the athlitinn niintci and fir‘licmsnft tn the thirty h‘lttt'l-ihi thttl tttaltt' 11l'i the lJtan'jtittes industrial .-'tcer.tge, .='t Inul tiny iitr' Ht‘iL‘nt‘t.‘ atttl tetrhttttlttgt' filflt'les ttteans a had titty fur “it" Street. .‘llllil' cancer-t in science and teelnmlngt' are creating Innre 1a-ealth than any other eertnntnic catcgnrgr. 1n the past. the hamnsni" manufacturing and Imnlting were the must highly 1r'isiltle et-nnntnic giants. 'finlay. the ecnnntnic giants are Hill (Fates and his iii-end ni‘innmratnrs n-hn captain the chips nt'seietb Iil'ie and tcchnnlngicai ennnnerce. 'lhdat- the “hes: and the hrightest" are drawn In the t'halienges L'Il'ltl ranmrtnnities Hi the scientific and technical tt-nrltphtt'c. Your Impact and contributions 'l'hesc cnnlriitntinns are nnh- a ice- ni'the pil'ts 3.1m hat-c- git'en It: the tun-Id . . . and. feral have nnly inst hegtln. ‘q‘t‘hen cancer is cured and men and w: nnen lice and travel in ntltcr space. it It-rill he lit-cause ni the effnrts ut'gei. cnI ific and technical ltrnie-tsinnais such as 1.1!“. ‘t’nn are. at the titrefrnnt nl'tlrit'ing change. 'I'hnngh ye" are fiercelyr pretective nf grintr past ccnttrihntirnts anti at'hievetnents. the pursuit ui l1'l'l]"II'I nretnent—finding rtett' ways tn inerease Hpeetl, trtttll'i'ftp'.l t'tl'ttl efficiency—lies III" the wee I'll, trutlr nu‘ltit’altun. The, chat] lenge ni'ereatingr nets.r ltrneesses and finding new alternatives and appli— .eatittns is the 'rery lifehlnml ui' :trttllt' efi'nrts. Meter being statisfied with the status qtttt. ynu are relentieisic driven tn achieve the next let-e! and ere-ate the next significant Itreaitthmugh. 't'nere is a ennstant quest tn irnrent1 dis— etn-‘er, adapt, t'nt‘ytlii'jrr1 celnhine. selislitute. eliminate, reduce. and rearrange. Fe." the hate-“change agents” ni the. tent-His ecnnnnnr1 yntt are cnntinuaiiy in- iltter'ttIittg ttttt duly st-‘htit we tit). hut l'tt'tttr‘1 Wit}: and when we tin it- Behind ever]: headline. news repert. er httsiness development exists an trntierh‘ing cnntrihnt-inn ni the seientifir: and tie-chain} cnmmnnit}: :7th a acientifie and technical pmfess‘innal. gnu have given us: I The explmiien nF in'Fitrltl‘il information Age - “leay‘s teiccamntunicatiu ' 'l‘he siteetl and Italic-tr ni'r- ' Eirpinratinn ai the mean. i The enchannttent anti cr- 4' The miracles eF- medical ' and extending “it: "‘ The capabilities ul‘ enlttp ltrttiesaittttitl. and private ' The tech'nnlnggrr tn tnaint health, freeing nail-ma tl Iiisentnl'ert hi the past I. The aitility in transient-I nrnvitiing etincatinnal I" enhanced amlintrianai ltt' learning " 1vr‘lri'aaltnns tn LicFend taII'I welfare ti'F the civilian Illi'l nnr armed iin'ees Increased Uiaihlllttr Complex Qantmunla; Because nf ynur rani Lily esca ctintrihutieas, line are i'acin municatinn challenges tndai You are itch-Lg asked tn astu- nr ether specialists. Ni:- lftl'lE ing' dent: in environments {in tensive interactinn with a partnership with hath inttt' intn interactive team EnVth .eifttrts with nnnteehnieal p tween y'nu and manttgters in. petiences has increased the In the'past, many saientifi denthi with little interatrtimt States-'tmiay. 'fe'eh— rthe etnnnmy time :s. enmpnler-related the U3; eennnmy'.‘ nuiiietmiing ninl ten e'apahilities. aeienv 1e hlg fish in -'.1 very eehniea | Iy 'tn'ien tell 'lieltnnn'letlgetl i'nr~ .nl Miti'teni't In the Peerage; a lli-lll day ll' Willi liti'eei. thtl‘ all-h than any nrher luring and Insulting 1e enmnmit- giants Iht.‘ allipa e1" selen- ' the hrigh test" are nifie and tat-'Imlenl given in the wurld |i_'|'.‘il and men and f' the eii'mta iii? tel— nntrilnn'itms and i new in inere'aae mtiii'i'ntjnn. The rnitii'ttS-mttl appli- aan'siieil with tin; t Ieye] and new; tel in intent, dia- re.-nntl rearrange: reeeniinnally iii— are tip it. Helilntl as an underlying ' lifi‘r: Teeny-’5 Gemmunieetien Realities ' TheEaplnsien el' initeratien techneingy that has created the in Fin-Ina tient’igc * Tnday’s teleeemmuniealjnns eapahiiititn ' The speed and safety diner nanapnrtatinn ' Eaplnratinn {if the menu1 planets, and the stars P The enehannnent and creativity ni' virtual and real entertainment I The initaeltts-rrfrnedie-al |m~akrhrengim_eunng illness, eating pain. and extending Iiie ' The capabilities nimmputer seieltee to Influence enr business. prefessinnal. and private lives * The tet‘hnnlngy tn maintain nur phyaieal entninrt and perenn‘al health. Freeing it! than the dntdget}; inennyeniem':e1 and the tliaetnni'nrt. til" the peat ' The aiiiiity tn 'lfliilfiifiti'm the learning ami training prneesa hy pnwitling edneatinnal presentatinns in alternative l'nrlnata, aneh an enhanced andinyisnal presentatinnti and nnllne lnmrfltrtiyu lea rning i lfl-Eapnnt tn defend nnr natinn and ensure the ineteaaed safety and welfare ni the civilian |mpnlatinn as: well tilt the men and mnnen in net armed i'nrees Increased Visibility anti intieenee Createa (temple: Glemmnnieatlen challenges Because {if your rapidly escalating impurtanee. pet-mittenee. yL-iihillty.-ant1 eenttihuiiene. yen are Faeing far mere pereenal and-erganizatienal enm- Inunieeu'nn ehallengea teday than ever hefnre in net eennnnlie hietnryr the are being asked m assume duties pret'innsiy perfnrmed hy manageet er ether epeeialists‘. Ne lenger de you lahnr in isnlatien. ‘t'nnr werle-ia' be- ing dent: in entrirnntnenta demanding high levels nimllahnratinn and eat- tenaivt interactinn with ethers. ‘i’nu find ynnrs'elf wnrlting. in til-nae partnership with heth internal and external enstemers. You are threat inn: interaetiee team eneimnnients and ealled npen [e coordinate yeur .effnt'ta' with nnnteeh'nieal peers; The 5111th DE eritieal interaetien he‘ Ween yen and managers fi'ntn diFietent haeltgrnuntls, disciplines, and ex— perim'iees has increased dramatically. In the pact, many” scientific and neehnieal pruieesienals werltEtl indepen— dently with little intetaetinn er enllahtiralinn with tithe-n. Yen eeulii he the i3 EFFEGTIVE COMMUNICATI'DN SKILLS Lune Ranger, and yea Itruhahly preferred it that way. ‘t'ral tvatiltl likely have lieen an individual iterfiirlnet. nut necessarily art'ented inward heing a team player. 'i'ialay’i: ::'n=i:itnnt11r;-Itt+ ‘iIr'iTl'l its heavy emphasis an speed. E'HFF. anti quality1 renders this nlil nmdel nf detached cnnttihatinn ”Insulate. The days iii succeeding as an isulated specialist t‘.|1' Iiy playing mrpnrate "sali— I:_ait‘e’-’ are infer. In tnday’s test ructured. Tet‘tigineered. and tin innsizetl u‘nrltlilace. many iii yea iinil ynutsclees resnunsihle in siilieri-isnrs. managers. and departttteur heads win: tlti nnt share ynur technical itackgruuutl and training. fine” inr ynur nuist critical challenges is having at instil'y your emirts and results in yatirius iimtliua stinrt'es anti tn the maple n’spnnsihle ftir tithcr critical FESUHI'L‘L’R. The him-tint line ctuints as never helium and yttu may inn-e 1n fight irir salniurt ui ytiar rematch. cremains. ideas. and theurics an an taunting ha is. The scientific and technical cnmtnanity has became ex— Trenurly i-tilit]‘telitiyeI| anti inrreaseti ctuunmnirat inn skills elevate ytttlr itiiii' ily 1n ctnuliete. .-"is cecrrinereasing anttiuuts iii illfiinitatinlt are llelnar received and deliv- ered, the illlrlltfi'flfil.‘ - ttf' el'i'et: 't‘e eurt'tn'tunicat'ltin emulates daily. The risks and uut'ent'ial tlnwnsides ni' inisnunnuiuicalitm tmuunanti allutmt liy Lin: initiate. and the speed at which we ean maize iitistakes anti Iiirt with disaster is increasing. hinting the rant causes iii" aalay's must t‘isiitit: and iiniiaetiny‘II'H|_1|_L'111!-i and iitiltn‘e'a' is I‘Itnir eatn‘ii‘ittlt'iit'itlitttl. l’ *i'halis Ittt greater e'titlltitle exists than the disaster NASA experienced with the Mars {Jim-ate Urhiter. which was last in Sel‘rteinher ni' IW'i.’ 'l'he iii 25 tuiiiiun tluilar spacecraft rttitiitlnctitiiietl and was iiesti-nyeil lit-cause iii a hasic and catastrtiphic ntis— eniuinnnicatitin. Hilde! narigan-ts assumed a cuntraelnr was using metric measurements when in iitct English units had heen used. Ne’tfidi ctiltt‘crtetl In the metric system in 19%. and apparently this change {if standard was ant ei'l'eetiyely ctunlnnnieated In every pet‘sun and nrganizatinn inculeed in this niisslnu. ‘With an intentinn here. in assign hialnc. it is nnnethcless ir- refiitaiile that this ntnnuniental misctatnnanicatiun resulted in a huge ii— uancial lass, the waste tii" etaintlesit Inna-s ni Ii-alaahie efflirt. and the less nf critical data the tnissiuu was intended tn generate. 'l'he remit: may in: ir— reliaralile. 'i."he'seientiiie and technic‘a] eunnnnnity is net unmatched by the cecal-av tiun nf w'utituiaee yielenee that is acwrring in the United States tnday Ii'requently. einlent acts have ismes nf niisctunntunicatiun in their tttigin. Many nf the must painful esperiences aflife cuald he averted hy early. talc— cessi'ul catninunieatiun intervention. __—— ___ Ted: The teapnasihiiity' Far cenunanie Iini‘tfi; persiinalities. authurity, an»: technical attitessienals- enntjaaall} skillsthat in the past were net as: day’s saccessFal scientific E11'ttlli'flfli'lh tu he iieacuns u’r' tunananicattun. ity Far eFi'eet-iye cammuaieatian lit tl'Ittfl': everyone has the ahligatiau skills. i-inweeet, the painful L'rntl: you have iniluenee aver." ’t’aa ea1r eaters. Yea can tinly etannel inn cummnnicatiun aliiliries. l'ii‘ti'tiifill guarantee. Aye-iii at all casts the hady else is Lining it . . . why she they miniatinieate with me . .. cuminaaieate witlt them?" I'iuld: pursue Iltasiltlultt t'tutttuuuicaiitti‘ 'l'he first stun in any cm'recuar the eLt't'reni' state ui' yaat L'Ltl1l1tit' prescriptinn withnut :iiagiarsis‘is ct aninunieat inn skills, entreeuut an inellieient waste nit-inie'! Sta critical flammanle Seientlfie and Teehaie 'l'hrnaghaut this test yea will specific eumuianieat'ian issues. eninrannieatiun realities that: at fessiunai in teday's warltpiaee.'. i tn iii yuar effectiveness in a' nieatinn challenges that yea iii: and you may be tempted ta nit server waalti. large yau nut ti easy [it perceive yaarseli' as a g else whn needs to change. It is lamest with yourself. Yea-wiii in year self-assessment. Idenl LLS lat way. ‘it'rju-tiimrld liltely yorientet'] rue-a'rrl h'eing a emphasis on armed, east; mtl‘il'mtiofi ehtnlere. The ' playing comm-ate “airli- sitttl wm'lcplaee, iii-any,r of anagera. arul 'tlepartment lal'ttl I'miaing. n ju‘arifir your eliiir’rs anti ile-retia-mailile For ether er helium. and you mail It, inlets, and theories tll'l irittlltity has lieemoe ex- 1 skills elevate your ahil- ting reeeiretl-mnl tleliv— aealalea tlaille. 'l'he riala: tapmrml alruma lair 1m.- ES and flirt with ilimwter it eiit'ilile amil imparting Ialwnogmliter etamirle Mars Climate Urlhi'rttl'. iilli'aa ilallar sliaeeeral't -': lllltl taraatmiihie mit- aetar was using nierrie meal. NASA en'rwerteil image of Hll‘ll'llllllrrl was rgrinizarian inwrleed in 1e; it is- nea‘ethelet't ir— reaeltetl in :1 large Fa tefiiirt. and the loss of The malts may he ir- reached liy'the eatala- :-'Ua_i'tetl States today. hatitia in their origin. Pavarotti iiii ea rly. sate: Today's :Cornmunieatien Realitiea T The metainalbflitgr l'ur eunmmnimting well with peopie oi'tlilfering time— tiona, personalities; authority and influence demands that aeienril-ie and t‘t'ul‘initzai PHJfERfilt'II'JIIIS conti...
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