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Unformatted text preview: dessert, he was not satisfied. The author explained that restaurants cannot underestimate the importance of desserts on the menu. It is the last impression for the diners and an unfavorable experience could overshadow the rest of the meal. 3. The criteria being evaluated is the location, wait to be seated, wait for food to arrive, dress code, ambiance, parking, price range, credit cards, alcohol, reservations, setting, service, food, and menu. 4. The overall service is friendly, though management could invest some time in training the servers on the basic steps of service to refine their skills....
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- Fall '20