Chapter_05 - 1 Chapter 5 Problem Solving and Decision...

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Unformatted text preview: 1 Chapter 5 Problem Solving and Decision Making 2 Objective Understand problem concepts. Understand major factor that influence decision making. Steps in problem solving and decision making. 3 Problem solving and decision making Problem: A discrepency between ideal and actual conditions. Decision: Choice among alternatives. 4 Problem solving and decision making Nonprogrammed decisions: Not in the same form as in the past or extremely complex. Programmed decisions: Repetitive, routine, made according to specific procedure. 5 Steps in Problem Solving and Decision Making Identify and Diagnose Problem Choose One Alternative Solution Develop Alternative Solutions Implement the Decision Evaluate Alternative Solutions Evaluate and Control 6 Bounded Rationality People usually do not make entirely rational decisions (they are bounded)....
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Chapter_05 - 1 Chapter 5 Problem Solving and Decision...

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