Chapter_15 - Chapter15 EssentialsofControl...

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Chapter 15 Essentials of Control
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Time Element in Controls Preventive controls (takes place before  performance of an activity, such as  parts specification) Concurrent controls (monitors activities  while they are carried out, such as  surveillance) Feedback controls (evaluates an activity  after it is performed, such as financial  statement)
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External versus  Internal Controls External control strategy a. Assumes employees need to be  controlled b. May lead to effort but not commitment Internal control strategy a. Assumes goal commitment is possible b. Requires group goal setting
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Steps in the Control Process Set Standards Measure  Actual  Performance Compare Performance to Standard Take Corrective  Action if Necessary Do Nothing Solve the Problem Revise Standard
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Nonbudgetary Control  Techniques Qualitative control techniques (based on  judgments of performance, including  audits) Quantitative control techniques (based  on numerical measures of performance)
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Chapter_15 - Chapter15 EssentialsofControl...

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