Chapter Ten 2011

Chapter Ten 2011 - ChapterTen Communication...

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Chapter Ten Communicating in Organizations
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The Importance of Organizational  Communication Organizational communication is central to a  person’s ability to navigate successfully the myriad  legal, educational, religious, corporate, and civic  organizations one confronts across a lifetime.
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Sample Organizations ASU Starbuck’s Target CNN Bank of America Ford Salvation Army Organized Religion School Systems Corporations Online Stores Nonprofits TV Stations Government
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Communication Constitutes Organizations Organizations  are  the  interactions that  members of groups use  to accomplish their  individual and  collective goals. Organizations are not  random; they have  purpose.  
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Communication Function  “Function” refers to the goals and effects of  communication Production: Accomplishing Tasks Maintenance: Stabilizing Existing Systems Innovation: Organizational Change
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Quiz An annual performance review is an example of: A. Production B. Maintenance C. Innovation
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Communication Structure Direction Downward Upward Horizontal Formal and Informal
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Types of Organizations Most of the research in communication deals with  economic production, but other social organizational  roles exist: integration, political, and pattern  maintenance.  
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This note was uploaded on 02/09/2012 for the course COM 100 taught by Professor Nakayama during the Fall '08 term at ASU.

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Chapter Ten 2011 - ChapterTen Communication...

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