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Unformatted text preview: SOCIETY, SOCIAL STRUCTURE AND INTERACTION THE SOCIOLOGY OF EMOTIONS Goffmans work opened a new area of researchare emotional reactions social or biological? Arlie Hochschild (1983) suggested that people acquire feeling rules that shapes the appropriate emotions for a given role or situationemotional labor is a job-based emotional response, so workers are allowed to show only certain emotions or poses to the publicproduces estrangements from what Mills called true selfdo we sell our personality? Is the expression of emotions gender-based? Or race or class?manage your feelings is more difficult for minoritiesHochschild established that there is a social context for our feelings-- NONVERBAL COMMUNICATIONS whole sociology of body language, feelings, intuitionpersonal spaces, intimate distances and social customsthe transfer of information without the use of wordsvisual and vocaltouching, body language often supplement or contradict verbal communicationsdemeanor is relative to social power...
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