Work System influences-Carayon-January'2012

Work System influences-Carayon-January'2012 - Medical...

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Medical Physics/ISyE559 - Spring'2012 Pascale Carayon 1 1 Role of Work System in Patient Safety Pascale Carayon Procter & Gamble Bascom Professor in Total Quality Department of Industrial and Systems Engineering Director of the Center for Quality and Productivity Improvement Systems Engineering Initiative for Patient Safety (SEIPS) University of Wisconsin-Madison January’2012 http://cqpi.engr.wisc.edu/seips_home [email protected] 2 What do we know about medical errors? What contributes to medical errors and patient safety problems?
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Medical Physics/ISyE559 - Spring'2012 Pascale Carayon 2 3 Human Factors Ergonomics (or human factors) is the scientific discipline concerned with the understanding of interactions among humans and other elements of a system , and the profession that applies theory, principles, data and methods to design in order to optimize human well-being and overall system performance.
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