9-13 - Y are launching their careers • Technology has intensified the hiring challenge by requiring workers to have ever more advanced skills

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Managing Relationships Through Connections Relationship Management Activities to build and maintain mutually beneficial ties with customers and other parties Relationship management depends upon technology Strategic Alliances and Partnerships A partnership is an affiliation of two or more companies that help each other achieve common goals. A strategic alliance is a partnership formed to create a competitive advantage for both parties. Today’s Business Workforce Dedicated workers who can foster strong ties with customers Capable of high-quality production Ability to compete in global markets Technically savvy Changes in the Workforce-Aging Population By 2030, the number of U.S. workers 65 or older will reach 72 million Many baby boomers are hitting the peak of their careers, while Generations X and
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Y are launching their careers • Technology has intensified the hiring challenge by requiring workers to have ever more advanced skills Changes in the Workforce- Shrinking Labor Pool/Diversity • Economists predict the U.S. labor pool could soon fall short by as many as 10 million people • The two fastest growing ethnic populations in the US are Hispanics and people of Asian origin • Blending individuals of different genders, ethnic backgrounds, cultures, religions, ages, and physical and mental abilities Changes in the Workforce- Outsourcing • Outsourcing is using outside vendors to produce goods or fulfill services and functions that were previously handles in-house or in-country • Offshoring is the relocation of business processes to lower cost locations overseas...
View Full Document

This note was uploaded on 02/09/2012 for the course ECON 101 taught by Professor Gottlieb during the Spring '08 term at Rutgers.

Ask a homework question - tutors are online