AC562_Week_1 - AC562 Week 1 Getting Started Purposes and...

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AC562 – Week 1 Getting Started
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Purposes and Objectives n Increase understanding of operational review concepts n Increase understanding of the purpose n Help identify relationships and differences’ n Increase the skills and abilities needed n Increase awareness of operational review opportunities n Improve the reviewer’s capabilities
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Objectives (con’t) Operational reviews are tools to make organizational systems effective in achieving organizational goals. That means to operate in an effective, economic, and efficient manner.
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Operational Reviewer n Curiosity (imagination) n Analytical ability n Persuasiveness n Good business judgment n Common Sense n Objectivity n Communication Skills n Initiative to develop techniques n Independence n Confidence n T h e a b i l i t y t o s p o t t r o u b l e
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Reviewer Skills and Abilities Operations personnel must be able to perform repetitive tasks, while the reviewer must be creative and perceptual. There must be a sustained knowledge of the total environment of the organization being examined and a high degree of skill and experience with analytical techniques and tools need to solve problems.
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Reviewer Skills (con’t) n Planning and budget processes n Cost analysis, n Preparation and analysis of system flowcharts n Development and/or analysis of computer systems and programs n Evaluation of data processing procedures and results n Statistical sampling procedures. n
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This note was uploaded on 02/11/2012 for the course AC 562 AC 562 taught by Professor Online during the Spring '11 term at Keller Graduate School of Management.

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AC562_Week_1 - AC562 Week 1 Getting Started Purposes and...

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