CallPickupTime_JMP

CallPickupTime_JMP - Call Pickup Time Variables Control...

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Unformatted text preview: Call Pickup Time Variables Control Charts XBar Chart of Response Time 120 100 80 Mean of Time 60 40 Avg=31.93 20 0 -20 0 5 10 15 20 25 30 Sample 35 40 45 50 UCL=68.88 LCL=-5.02 Note: Sigma used for limits based on range. R Chart of Response Time 400 350 300 Range of Time 250 200 150 100 Avg=76.46 50 0 0 5 10 15 20 25 30 Sample 35 40 45 LCL=0.00 50 UCL=153.21 1 Variables Control Charts XBar Chart of Response Time after special causes have been eliminated 120 100 80 60 40 Avg=29.57 20 0 -20 0 5 10 15 20 25 30 Sample 35 40 45 50 LCL=-1.22 UCL=60.35 Note: Sigma used for limits based on range. R Chart of Response Time after special causes have been eliminated 400 350 300 Range of Time2 250 200 150 UCL=127.65 100 50 0 0 5 10 15 20 25 30 Sample 35 40 45 Avg=63.70 LCL=0.00 50 Mean of Time2 2 Distribution of 282 Response Times (special causes eliminated) Moments Mean Std Dev N 29.57 26.95 282 Capability Analysis Specification Lower Spec Limit Spec Target Upper Spec Limit Value 0 30 60 Portion Below LSL Above USL Total Outside % Actual 0.0000 13.8298 13.8298 Overall, Sigma = 26.9517 Capability CP CPK CPM CPL CPU Index 0.371 0.366 0.371 0.366 0.376 Lower CI 0.340 0.316 0.341 0.316 0.326 Upper CI 0.402 0.415 0.402 0.415 0.426 Portion Below LSL Above USL Total Outside Percent 13.63 12.94 26.57 PPM 136310 129417 265727 3 ...
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CallPickupTime_JMP - Call Pickup Time Variables Control...

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