BUAD_304_Lecture_2.1

BUAD_304_Lecture_2.1 - BUAD 304: Leading Organizations...

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BUAD 304: Leading Organizations Lecture Session #2 Leader as Sense Maker Leader as Motivator
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Lecture Series Outline w w w 3. Leading Teams w w 5. Shaping Company Culture w 6. Developing Talent & Influencing Others
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Sense Making w The process by which people give meaning to experience.
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“Everyone is a Naïve Psychologist” -Fritz Heider w Internal (dispositional) attributions n Personality characteristics n Beliefs, values w External (situational) attributions n Situational pressure/influence w Example: Student turns in a paper late n Internal: lazy, partying all the time, doesn’t care n External: family problems, work, new romantic relationship
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Mini-Case w You manage a division of 20 people in a consulting firm. One of them does a poor job on a recent presentation for a valued client. w How would you go about forming a judgment about the cause of that person’s job performance?
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Three tools for determining whether a person’s behavior is internally or externally caused: Distinctness : Consensus : Consistency : Attribution Theory
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Three tools for determining whether a person’s behavior is internally or externally caused: Distinctness : does the person behave differently in different situations? Consensus : Consistency : Attribution Theory
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Attribution Theory
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Three tools for determining whether a person’s behavior is internally or externally caused: Distinctness : does the person behave differently in different situations? Consensus : do others behave the same way in similar situations? Consistency : Attribution Theory
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Attribution Theory
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Three tools for determining whether a person’s behavior is internally or externally caused: Distinctness : does the person behave differently in different situations? Consensus : do others behave the same way in similar situations? Consistency : does the person behave the same over time? Attribution Theory
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Attribution Theory
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Perceptual Shortcuts / Biases
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Mini-Case w Your company is looking to hire several recent college graduates and you have been asked to interview 100 applicants. w What perceptual biases might distort how you view these job candidates?
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Perceptual Shortcuts/Biases w Selective perception n Selectively interpret what one sees on the basis of one’s interests, background, experience, and attitudes
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They Saw a Game w Dartmouth and Princeton students interviewed after attending a particularly violent contest between their two football teams. n
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This note was uploaded on 02/11/2012 for the course BUAD 304 at USC.

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BUAD_304_Lecture_2.1 - BUAD 304: Leading Organizations...

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