Ch 05 9e

Ch 05 9e - Organization Development and Change Chapter...

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Unformatted text preview: Organization Development and Change Chapter Five: Diagnosing Organizations 5-2 Learning Objectives for Chapter Five To equip students with a general framework of OD diagnostic tools from a systematic perspective To define diagnosis and to explain how the diagnostic process provides a practical understanding of problems at the organizational level of analysis 5-3 Diagnosis Defined Diagnosis is a collaborative process between organizational members and the OD consultant to collect pertinent information, analyze it, and draw conclusions for action planning and intervention. 5-4 Open Systems Model Inputs Information Energy People Transformations Social Component Technological Component Outputs Goods Services Ideas Environme nt Feedback 5-5 Properties of Systems Inputs, Transformations, and Outputs Boundaries Feedback Equifinality Alignment 5-6 Diagnosing Organizational Systems The key to effective diagnosis is Know what to look for at each organizational level Recognize how the levels affect each other 5-7...
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Ch 05 9e - Organization Development and Change Chapter...

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