OB13_TIF16.doc - Chapter 16 Foundations of Organization...

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Unformatted text preview: Chapter 16 Foundations of Organization Structure MULTIPLE CHOICE What is Organizational Structure? 1. _____ defines how job tasks are formally divided, grouped, and coordinated. a. Organizational structure b. Work specialization c. Departmentalization d. Organizational behavior e. Matrix departmentation (a; Easy; Organizational Structure; p. 519) 2. Organizational structure has six key elements. Which of the following is not one of these elements? a. centralization b. departmentalization c. work specialization d. formalization e. location of authority (e; Moderate; Organizational Structure; p. 519) {AACSB: Analytic Skills} 3. Work specialization is the same as _____. a. departmentalization b. division of labor c. decentralization d. job grouping e. chain command (b; Easy; Work Specialization; p. 519) 4. A task that is subdivided into many separate jobs is considered to have _____. a. a high degree of departmentalization b. a low degree of decentralization c. a high degree of work specialization d. a low degree of structure e. a high degree of matrix structuring (c; Challenging; Work Specialization; p. 519) {AACSB: Analytic Skills} 5. In the late 1940s, most manufacturing jobs in industrialized countries were being done with high _____. a. departmentalization b. decentralization c. work specialization d. structuralization e. generalized structure (c; Moderate; Work Specialization; p. 519) 1 6. For much of the first half of the 20 th century, managers viewed work specialization as _____. a. a means to encourage employee satisfaction b. a frustrating cause of reduced product output c. an unending source of increased productivity d. difficult to implement without automation technology e. an effective solution to over-centralization (c; Moderate; Work Specialization; p. 520) 7. The basis by which jobs are grouped together is termed _____. a. social clustering b. bureaucracy c. specialization d. centralization e. departmentalization (e; Easy; Departmentalization; p. 521) 8. Which one of the following is not one of the primary ways to group jobs? a. skill b. customer c. function d. product e. process (a; Moderate; Ways to Group Activities; pp. 521-522) {AACSB: Analytic Skills} 9. One of the most popular ways to group activities is by _____. a. product b. function c. geography d. process e. temporality (b; Moderate; Function; p. 521) 10. A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _____ departmentalization. a. target customer b. product c. functional d. geographic e. graphic (c; Moderate; Function; p. 521) {AACSB: Analytic Skills} 11. _____ departmentalization achieves economies of scale by placing people with common skills and orientations into common units....
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OB13_TIF16.doc - Chapter 16 Foundations of Organization...

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