Chapter 2 - TB - True/False Questions 1. The development of...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
True/False Questions 1. The development of mass-production manufacturing is attributed to workers at Ford Manufacturing. Answer: False Page: 39 Difficulty: Moderate Learning Objective: 1 2. Ford Manufacturing moved from small batch production to mass-production manufacturing to increase quality. Answer: False Page: 39 Difficulty: Moderate Learning Objective: 1 3. The development of “lean manufacturing” is attributed to an engineer at Toyota. Answer: True Page: 40 Difficulty: Easy Learning Objective: 1 4. The idea of “lean manufacturing” relies on workers performing narrow, specialized tasks. Answer: False Page: 41 Difficulty: Moderate Learning Objective: 1 5. The process by which division of labor occurs is known as job specialization. Answer: True Page: 42 Difficulty: Easy Learning Objective: 2 6. Scientific management theory holds that the most efficient division of labor can best be determined by intuitive knowledge. Answer: False Page: 42 Difficulty: Moderate Learning Objective: 2 7. According to the principles of Scientific Management, the way to create the most efficient work system was by having workers perform both more tasks and more complex tasks. Answer: False Page: 43 Difficulty: Moderate Learning Objective: 2 8. The system of task and authority relationships that control how employees use the organization's resources to achieve the organization's goals is known as the organizational structure. Answer: True Page: 47 Difficulty: Easy Learning Objective: 3
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
9. Max Weber's system of administration which was designed to insure both efficiency and effectiveness is called bureaucracy. Answer: True Page: 48 Difficulty: Easy Learning Objective: 3 10. The power to hold workers accountable for their actions and to make decisions about the allocation of organizational resources is known as authority. Answer: True Page: 48 Difficulty: Easy Learning Objective: 3 11. In a bureaucracy, the authority of a manager should be based on the personality and social status of that manager. Answer: False Page: 48 Difficulty: Moderate Learning Objective: 3 12. Formal, written instructions that specify what workers should do on the job are called rules. Answer: True Page: 49 Difficulty: Easy Learning Objective: 3 13. Specific written instructions as to how workers should perform an aspect of their work task are known as SOPs. Answer: True Page: 49 Difficulty: Easy Learning Objective: 3 14. Norms are written, formal codes of conduct which prescribe how workers should act in particular situations. Answer: False Page: 49 Difficulty: Moderate Learning Objective: 3 15. According to Fayol's principles, workers should be given fewer job duties to perform and should be encouraged to assume less responsibility for their work outcomes. Answer: False
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 38

Chapter 2 - TB - True/False Questions 1. The development of...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online