Chapter 2 - TB - True/False Questions The development of...

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True/False Questions 1 . The development of mass-production manufacturing is attributed to workers at Ford Manufacturing . Answer: False Page: 39 Difficulty: Moderate Learning Objective: 1 2 . Ford Manufacturing moved from small batch production to mass-production manufacturing to increase quality . Answer: False Page: 39 Difficulty: Moderate Learning Objective: 1 3 . The development of “lean manufacturing” is attributed to an engineer at Toyota . Answer: True Page: 40 Difficulty: Easy Learning Objective: 1 4 . The idea of “lean manufacturing” relies on workers performing narrow, specialized tasks . Answer: False Page: 41 Difficulty: Moderate Learning Objective: 1 5 . The process by which division of labor occurs is known as job specialization . Answer: True Page: 42 Difficulty: Easy Learning Objective: 2 6 . Scientific management theory holds that the most efficient division of labor can best be determined by intuitive knowledge . Answer: False Page: 42 Difficulty: Moderate Learning Objective: 2 7 . According to the principles of Scientific Management, the way to create the most efficient work system was by having workers perform both more tasks and more complex tasks . Answer: False Page: 43 Difficulty: Moderate Learning Objective: 2 8 . The system of task and authority relationships that control how employees use the organization's resources to achieve the organization's goals is known as the organizational structure . Answer: True Page: 47 Difficulty: Easy Learning Objective: 3
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9 . Max Weber's system of administration which was designed to insure both efficiency and effectiveness is called bureaucracy . Answer: True Page: 48 Difficulty: Easy Learning Objective: 3 10 . The power to hold workers accountable for their actions and to make decisions about the allocation of organizational resources is known as authority . Answer: True Page: 48 Difficulty: Easy Learning Objective: 3 11 . In a bureaucracy, the authority of a manager should be based on the personality and social status of that manager . Answer: False Page: 48 Difficulty: Moderate Learning Objective: 3 12 . Formal, written instructions that specify what workers should do on the job are called rules . Answer: True Page: 49 Difficulty: Easy Learning Objective: 3 13 . Specific written instructions as to how workers should perform an aspect of their work task are known as SOPs . Answer: True Page: 49 Difficulty: Easy Learning Objective: 3 14 . Norms are written, formal codes of conduct which prescribe how workers should act in particular situations . Answer: False Page: 49 Difficulty: Moderate Learning Objective: 3 15 . According to Fayol's principles, workers should be given fewer job duties to perform and should be encouraged to assume less responsibility for their work outcomes . Answer: False
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This note was uploaded on 02/12/2012 for the course ECON 101 taught by Professor Abrams during the Spring '11 term at Adams State University.

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Chapter 2 - TB - True/False Questions The development of...

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