Final Exam - Final Exam of Management (2006/01/10) Multiple...

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(2006/01/10) Multiple Choice (40%) 1. When the information available to a manager is incomplete because the manager must make a decision quickly, this is known as: A) bounded rationality. B) devil's advocacy. C) dialectical inquiry. D) a time constraint. E) an information cost. 2. The pattern of faulty and biased decision-making that occurs in groups whose members strive for argument at the expense of good decision-making is called: A) Brainstorming B) Groupthink C) Devil's advocacy D) Bounded rationality E) Satisficing 3. A task force manager holds a meeting and encourages members to share the progress of their work. This manager is focusing in the ________ principle of creating a learning organization. A) personal mastery B) mental models C) team learning D) shared vision E) systems thinking 4. A manager challenges his subordinates to “think outside the box” to improve the way the unit does its work. This manager is focusing on the _________ of creating a learning organization. A) personal mastery B) mental models C) team learning D) shared vision E) systems thinking 5. BMW produces cars exclusively for high-income customers. BMW is pursuing a _________ strategy A) focused differentiation B) focused low-cost C) differentiation D) low-cost E) a combination of the above 6. When an organization enters a new type of industry, which is not similar in any way to the current businesses of the organization, this is known as which type of strategy? A) Concentration on a single business B) Unrelated diversification C) International expansion D) Related diversification E) Vertical integration 7. Two divisions of a company decide to use the same manufacturing facilities to capitalize on the organization's excess capacity and to reduce the fixed costs assigned by corporate headquarters. This is an example of: A) a diversification strategy. B)concentration on a single business. C) international expansion. D) a focused-differentiation strategy. E) synergy. 8. McDonald's Corporation made a basic decision as to how to divide the tasks of the jobs of “chefs” and “food servers” in its restaurants. This was an example of: A) continuous-process technology. B) job design. C) divisional structure. D) product structure. E) matrix structure. 9. The idea behind the concept of “job enrichment” is that __________ a worker's responsibility will __________ the worker's involvement in his or her job and __________ the worker's interest in the quality of the goods the worker produces. A) increasing; decrease; decrease B) decreasing; increase; increase C) increasing; increase; decrease D) increasing; increase; increase E) none of the above 10. The number of subordinates who report directly to a manager is known as what aspect of that manager's responsibility? A)
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Final Exam - Final Exam of Management (2006/01/10) Multiple...

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